Your Privacy Questions Answered
We collect your name, email address, phone number, date of birth and payment details (such as your DANA, OVO, GoPay or QRIS wallet ID) when you register. If you contact support or request a withdrawal, we may collect additional information to verify your identity and process the transaction.
No. We do not sell or rent your personal data to third parties. We only share payment information with our payment processors to complete DANA, OVO, GoPay or QRIS transactions. We never share your game history or account balance with external parties.
We keep your account data as long as your membership is active. After you close your account, we retain records for the period required by local law (usually 5–7 years for fraud prevention and regulatory compliance), then securely delete personal details where permitted.
Yes. Go to Account Settings and select Privacy & Data to update your email, phone or other details. For larger changes or deletion requests, contact our support team via live chat or email with your username. We respond within 24 hours and process requests within five working days where local law permits.
All DANA, OVO, GoPay and QRIS transactions are encrypted on our end and processed through secure payment gateways. We never store your full payment details on our servers—only a reference ID. Your bank or wallet provider handles the actual transaction.
Cookies are small files stored on your device to remember your login session and game preferences. We use functional cookies to keep you signed in and security cookies to detect fraud. You can disable non-essential cookies in your browser without losing basic account access.
Your account and data protection apply the same way no matter where you are in Indonesia. DANA, OVO, GoPay and QRIS deposits work seamlessly across regions. Support is available in English with local payment support, and your data is protected under this privacy policy everywhere you log in.
